Spokesperson:
Firsan Nova, CEO of Nexus Risk Mitigation and Strategic Communications.

A crisis can occur suddenly and give negatively impact the reputation of a company and business. Especially in today’s digital era where conversations on social media circulate uncontrollably. In this episode, Firsan shared about how to identify the factor influencing a crisis, the level, and impact of a crisis, tips on how to overcome it, and what skills we need. In addition, he also taught us how to interpret the crisis whether it is an opportunity or a challenge for the company.